Pakistan Pharmacy: Health & Wellness Store
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Pakistan Pharmacy: Health & Wellness Store
Blog
FAQs
Track Order
Sign In
Cart
Rs 0.00
All Categories
Home
FAQS
About
What is Pakistan Pharmacy?
Pakistan Pharmacy is your trusted online pharmacy and healthcare platform providing authentic medicines and health products.
Do you only sell medicine?
No, we also sell personal care products, baby care items, devices, and nutritional supplements.
How is Pakistan Pharmacy different from others?
We ensure 100% authentic medicines, temperature-controlled storage, and qualified pharmacists to guide you.
Payment Information
What payment methods are accepted?
We accept Cash on Delivery (COD), Credit/Debit Cards, and Online Bank Transfers.
Is it safe to use my credit card?
Yes, our payment gateway is secured with SSL encryption to protect your data.
Are there any hidden charges?
No, you only pay the amount mentioned at checkout. Delivery charges are calculated based on your location.
Returns
What is your return policy?
You can return products within 3 days if they are damaged, expired, or incorrect.
How do I request a return?
Contact our customer support at 021-11-11-38246 or initiate a return from the 'My Orders' section.
When will I get my refund?
Refunds are processed within 5-7 working days after we receive the returned item.
Orders
How can I place my order?
Browse products, add them to your cart, proceed to checkout, and fill in your details to place an order.
How do I cancel my order?
You can cancel your order from the 'My Orders' section before it is shipped.
How can I track my order?
You will receive an SMS with a tracking link once your order is dispatched.
Delivery Details
What are the delivery charges?
Delivery charges depend on your city and order weight. Rs 250 delivery charge (+Rs 100 outside Hyderabad).
Do you deliver on Sundays?
Yes, we deliver 7 days a week including public holidays.
What is the delivery time?
Standard delivery time is 24-48 hours. Express delivery is available in selected areas.
Medicines
Are your medicines authentic?
Yes, we source directly from manufacturers and authorized distributors.
Do I need a prescription?
For certain medicines (like antibiotics or narcotics), a valid prescription is required to be uploaded.
How do you store medicines?
All medicines are stored in temperature-controlled warehouses to maintain efficacy.